476 Problem Solving & Quality Systems

Learn creative tactics to use to solve those problems which always seem to stifle your corrective/preventive action efforts. Revisit the "problem" paradigm to discover what's really standing in the way of continuous improvement. Develop the tools to overcome these obstacles and realize more effective and enriching problem solving experiences. Participants will explore:

• Objective articulation of a situation
• Recognition of stakeholders
• Problem identification
• Criteria and constraints

1 day, 8 hours, weekend

Instructor: D. Robitaille