Quality professional, professor and author John (aka Jack) Rabbitt) will share his insights into what he believes will become the next wave in Quality and Continuous Improvement. Jack is currently out on his own again with his Genesis Quality Services company, and playing with a new “Adventure in Quality.” In this workshop presentation, he will share part of the adventure and hopefully cause you to rethink how you can address Quality at your company and maybe improve your golf game:
Quality-Physics-Golf: Rethinking your profession and your game!
You will leave with a new insight into how you can apply basic Newtonian Physics principles to your Quality and Continuous Improvement Programs. John will share a few physics based approaches that could change your thoughts with regard to customer satisfaction, metrics, quality techniques that will ultimately improve your COPQ, assist growth and drive lasting change. You will also understand how you can apply these same approaches to your golf game, or just about any activity that involves “Work.”
Jack has served in a number of senior Quality positions within both Fortune 500 and Small Businesses and he is a member of the Worcester Chapter of ASQ. For more information on the speaker: www.JohnRabbitt.com